How to Choose a Certified Height Safety Inspection Provider
When it comes to protecting workers operating at heights, a compliant and well-maintained safety system is non-negotiable. Regular inspections are not just a legal requirement under Australian WHS laws, they are critical for ensuring that fall prevention systems remain effective.
Choosing the right certified height safety inspection provider is essential for maintaining compliance, managing risks, and safeguarding lives. Here’s how to select the right partner for your business.
1. Confirm National Accreditation and Certifications
Only engage providers that hold recognised accreditations and certifications.
Key credentials to look for include:
- NATA Accreditation (National Association of Testing Authorities) for inspection and testing services
- Certification in accordance with AS/NZS ISO/IEC 17020 standards for inspections
- Qualifications under the Working at Heights Association (WAHA) where applicable
Accredited providers demonstrate technical competence, impartiality, and adherence to Australian standards, essential for reliable inspections.
2. Ensure Knowledge of Relevant Australian Standards
Height safety systems must comply with specific standards, including:
- AS/NZS 1891: Industrial fall-arrest systems and devices
- AS/NZS 1657: Fixed platforms, walkways, stairways, and ladders
- WHS Act and Regulations (state-specific)
Your inspection provider must have in-depth knowledge of these standards and demonstrate experience in applying them during audits and certifications.
3. Assess Experience Across System Types
Different sites and industries require varied fall prevention solutions. Ensure the provider has proven experience inspecting a wide range of systems, including:
- Roof access systems
- Guardrails and walkways
- Anchor points and static lines
- Ladder and stairway systems
- Fall arrest and restraint systems
Providers with broad expertise are better equipped to identify risks and recommend appropriate corrective actions.
4. Review Reporting and Documentation Standards
Detailed and compliant reporting is essential for audit trails and regulatory proof. A reputable height safety inspection provider should deliver:
- Comprehensive written reports
- Photographic evidence of inspection findings
- Clear identification of compliance gaps
- Actionable recommendations for rectification
- System certification documents where required
Ensure the reporting format meets your WHS management system requirements and is easy to interpret by your facilities, operations, or safety teams.
5. Confirm Ongoing Support and System Management Services
Height safety compliance is an ongoing obligation, not a one-off event. Choose a provider who offers:
- Scheduled re-inspections (annual, biennial, or as required)
- Maintenance reminders
- System recertifications
- Consultancy for system upgrades or new installations
Proactive providers help you stay ahead of regulatory changes and ensure that your safety systems remain compliant year after year.
6. Check Insurance and Liability Coverage
Your inspection provider must carry adequate professional indemnity and public liability insurance. This protects your business if errors or omissions occur during inspections. Always request proof of insurance before engaging services.
7. Ask for References and Case Studies
A reputable provider should be able to share references from other clients, especially businesses similar to yours.
Look for providers who have delivered services for industries with high height safety risks, such as construction, manufacturing, infrastructure, and property maintenance.
Review case studies or project summaries that demonstrate their ability to identify risks, provide solutions, and help clients achieve compliance.
Final Thoughts
Selecting the right certified height safety inspection provider is critical to maintaining safe, compliant workplaces. Focus on finding an accredited, experienced, and supportive partner who prioritises worker safety and regulatory compliance at every step.
Investing in a trusted inspection provider not only protects lives but also strengthens your business’s reputation, operational resilience, and legal standing.
